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Photo Biotech Reviews and Testimonials




Testimonials from clinic owners:

* Disclaimer: Results may vary between users… Read what out customers have to say.
  1. Thank you for the expedited delivery and great service. I need my new machine yesterday, I had clients booked and rescheduled. My old machine just died on me. Al delivered my machine in 24hours. Al trained me on the machine by Facetime the same evening my machine arrived. Thank you. You saved my business sort of. Great machine so far, love my frozen tip. Sandy R. Bella Spa
  2. I had and issue with my handpiece 2 months after the warranty expired, Al replaced it for free, no questions asked, No issues since! Thank you Thank you – Monica Mani
  3. Excellent Service…Thanks Christin – Sara H.
  4. Excellent training better then my laser school. Surprisingly, I learned so much. All Photo Biotech machines are easy to use. However, the training is a little overbearing. – H Donner
  5. The machines heavier then I thought it would be. It is not as portable then I thought. It still fits in the trunk my car but the machine is a little heavy for me. The results are good. Lisa Manning
  6. The frozen tip is truly a frozen tip. The handpiece is completely painless most of the time. Although sometimes I can my patients feel a little warmth, on areas of the body like cheek bones or chin bones, I would say that it is still painless but not pain-free. I was expecting to not feel anything. Works on dark skin very well. – Surinder Lall
  7. It is fast and it is painless. But not as portable as I thought. The machine is small but heavy. My model is the 2016 model HRP 800. I bought it refurnished. Not bad.  – Sandeep S
  8. It does not come with the stand. I felt miss lead. The machine is very good. Jamie Bennet
  9. The is no difference between the three wavelengths and single wavelength. Save your money. 808nm is universal. The machine is not bad. Excellent for what I paid.  – Dr. Jay
  10. I love my SOLO Plus so far. Use it all day everyday. I was worry about the duty cycle, My Lumenis started to stall between clients and sometimes during treatments. I Had to wait 20 minutes sometimes. It was almost the same price to finance Photo Biotech then to repair my Lumenis. The jury is still out about long term usage. But so far so good. I would recommend with caution. Let’s see how Photo Biotech follows through when things go sideways. Dr. D Goldberg
  11. The machine is predictable. Works as promised. That’s rare nowadays!  – Carrie Michela
  12. Love… Love…. Love…Seriously easy and seriously fast! Wow! What an upgrade from my old Q-switch NDyag. Seriously fast.  – Malisa Townsend
  13. I have an IPL that is only for skin rejuvenation. The Solo Pro single wavelength is good enough for Fitzpatrick 1-4, My clients are mainly Fitzpatrick 1-4, but occasionally I treat darker skin types and works. Just keep setting on low – Aldo
  14. Great warranty. Had an issue after our last thunder storm. Power surges are not covered by warranty. Everyone…unplug the machine in advance of lighting storms. S*** Happens! Photo Biotech replaced the power supply. Wow! good on them and thank you. I had to pay for the shipping though. Still not bad! Maria B
  15. Dear Al,
I just wanted to thank you for your excellent service and amazing product. As you know I purchased the Laser Hair Removal 800HRP. You went above and beyond typical customer service to help me with all aspects of my purchase. You are definitely a highly valuable asset to your company, and your product is also of the highest standards. Feel free to forward this message to your coworkers, peers, and customers. Thank you again for your helpfulness and professionalism. Sincerely*,
Lisa Slodov RN Utah
“In terms of the experience, It was very positive. You were very responsive and professional. I appreciated the help with getting the financing at the best rate possible. We did have some challenges with the wire transfer but that seemed to be more of a bank issue, but you were very prompt in returning the refund as discussed. So far, the equipment seems good, although we are not in full swing of using it just yet, so more to come on that. I have enjoyed working with you on this and would be happy to do business again… thanks*
Mylissa Graber MD MBA FACEP CEO Dr. G’s Urgent Care
To whom it may concern, I recently purchased a laser machine from Al and would like to say how happy i am with the level of customer service i have received. He has returned every call and answered all of my questions. He has been very attentive and has always been extremely helpful. I am truly grateful for his patience, understanding and kindness. A true professional and a great machine, in one case I saw a 50% reduction of hair regrowth after only one treatment, it`s really unbelievable!*
Esther K. Radiance Spa Brooklyn
To whom it may concern, I am very pleased and satisfied with the exceptional level of knowledge, service, training, and off course the quality of the machines. Initially I purchased one machine, now I own several machines from Photo Biotech. The level of service pre and post purchase was really unprecedented. I was expecting the attention to fall off after the delivery. I was impressed and surprised with the continual level of service. The remarkable hand holding white glove service with not only me, but also with my staff. The ongoing updates and support is incalculable to me. Thank you very much. Please share the feedback with anyone. Sincerely and best wishes,*
Dr. S Bains Vancouver
Other Quick Snippets : “I lost 2 inches on my hips after 2 sessions… F. Azam , Med-Spa Owner Victoria, Urban CaliBody* “Faster results on larger Body Part. Best on Back, Gut and Butt”… C. Malloy, Clinic Owner Portland Oregon* “Very Very fast sessions, I like booking three clients per hour. Easy, Fast, Effective! Buying the Hair attachment next, thank you guys”… J Linden, Aurora, Med-Spa, Spa Owner* Great service, happy with the larger spot size free upgrade, Thank you. Lisa S. Ohio, Owner* Click for here for more.